A front desk for small businesses

MyOpsAlly answers a business's customers by text, phone and website chat, takes down orders and requests, and keeps customers posted on the deliveries and appointments they book.

What it does

• Answers customer questions from the business's own information, and hands anything else to a person at the business.
• Takes orders and service requests by text and reads them back so the customer can correct them. A person at the business confirms every order.
• Sends updates on a delivery or appointment the customer booked: a confirmation the day before, and a notice if the crew is running late.

We work with delivery, trades and service businesses, such as building supply yards, quarries, haulers and accounting offices.

Text messaging

MyOpsAlly is the only sender on its toll-free number. It replies only to people who text it first, and only within that conversation. No marketing texts. Reply STOP to opt out and HELP for help. The full details are on the text messaging page.

Contact

Email [email protected].